Customer Satisfaction Episodes
June 24, 2024
Customer usage is lying to you | Adrian Ruiz | TDSU Ep. 39
How do you measure customer health? Is it logins? Time on page? Adrian Ruiz joins the gang to discuss.
June 19, 2024
What makes your customer's customer happy? | Kimberly Ayala | TDSU Ep…
What is a true measure of your customer's happiness? Probably whatever makes THEIR customer happiest. Kimberly Ayala urges the guys, and YOU, to dig just a little bit deeper and find out just what makes your customers' customers tick.