Betsy Gilfillan

Client Success Leader/Mental Health Advocate/Human-First Listener

I have over 15 years of experience working collectively in client relationship management and customer success.

Most recently I was able to exercise my natural creativity in the digital marketing and social media space with an AI product. It was a new adventure every day, with wonderful teammates and a unique mission.

As one of those easy-to-talk-to people (for better or for worse), I thrive working cross-functionally, building bridges, implementing product solutions for clients, asking for feedback and educating myself through the brilliant minds of software engineers. I'm deeply passionate about creating efficiencies anywhere I go, taking risks, and living in a human-first mindset.

Before recent startups, I worked for big names like Bridgestone, Martha Stewart and Warner Brothers. I was also a freelance entertainment publicist and a pioneer in influencer blogging to pick up work after a layoff. I've always made sure to stay ahead of the trends, and if I'm not ahead, I'm on top of them.

If you catch me outside of work, I'll be at the gym, taken for a walk by my dog, writing, watching stand-up or cheering on/crying over the Spartans.