Colin McHale

Team Manager, Customer Success

Colin McHale is a seasoned professional in the realm of customer success and enterprise management, boasting over five years of experience within the innovative realms of Qualia. Currently serving as Team Manager, Customer Succes, Colin has been instrumental in driving the success of both enterprise and small to medium-sized business (SMB) teams.
With a track record spanning several pivotal roles within the organization, Colin has continually demonstrated his prowess in client-centric roles. As an Enterprise Onboarding Specialist, he played a pivotal role in facilitating the seamless adoption of the Qualia platform among the company's largest clientele. Colin's adeptness in project management, account management, and user training proved instrumental in ensuring a swift transition for clients, thereby establishing a new standard for time-to-value within the Title industry.
Elevating his responsibilities, Colin assumed the role of Senior Enterprise Implementation Specialist, followed by a promotion to Senior Enterprise Customer Success Manager. In these capacities, he honed his skills in client relationship management and leveraged his deep understanding of Qualia's products and the real estate industry to drive customer proficiency and satisfaction.
Colin's commitment to excellence led him to transition into leadership roles, where he has served as Team Manager, overseeing both enterprise and SMB clients. In his current role, he continues to champion customer-centric approaches while fostering a culture of collaboration and innovation within his teams.
Throughout his tenure at Qualia, Colin's dedication to customer success has remained unwavering. His mission to revolutionize the real estate industry through cutting-edge software solutions is evident in his work ethic and accomplishments. With a blend of strategic vision, industry expertise, and leadership acumen, Colin McHale continues to drive impactful outcomes for Qualia and its valued clientele.