David Epperly
April 17, 2024
Retention: Show Continued Value...or Get Fired by Your Customers
Don't get fired by your customers! Reduce churn and maximize your customer's satisfaction with tips from Greg Daines, CEO of ChurnRX, as he shares what the data tells him about how best to serve your customers.
March 26, 2024
Episode 26: Common Misconceptions about Customer Success
Customer Success can mean a lot of different things to different people. But, what is CS *not*? The guests cover their favorites.