Jared Orr
CSM / Writer
Jared has been a CSM since 2018 and has worked for many SaaS startups. He started writing online in 2020 and following is layoff in June 2023, he started his own copywriting business. He believes that companies can and will succeed in retaining high-paying customers through consistent and valuable content creation. He aims to being his CSM and creative writing expertise to as many SaaS companies as possible. He currently works as a Senior CSM at vCom Solutions, an IT lifecycle management company.
June 6, 2024
Content as a retention strategy | TDSU Ep. 27
Jared Orr is a veteran customer success manager and business owner running a copywriting business catering to SaaS companies. He explains why he believes content is a critical piece of your retention strategy.