Founder
I've spent the last 15 years building multiple highly effective customer success teams and training dozens of revenue-leadership teams for $10M+ B2B tech companies.
I've worked with the best leaders and operators to build simple and proven frameworks that I've developed into the Renewal Operating System. This system takes the pain out of growing, scaling, and aligning your revenue/GTM teams around the correct customer outcomes that truly drive retention and growth.
Now, everything that I do focuses on uncovering, validating, aligning, and measuring the right customer outcomes to simplify and scale early stage tech-companies.
Matt Evans, founder of Prescriptive Outcomes, thinks handoffs are really something else entirely: hand-me-downs. How can your go-to-market team tighten up the hand-off or delete it entirely? Matt gives the guys his take.