Rich King Gawlas

Founder

Rich envisions a future where every business leader is equipped with the AI knowledge and skills to lead their organizations with unwavering confidence. With a 10-year background in marketing, sales and customer success, he’s the Founder of Onward & Upward, teaching revenue leaders how to align their business with AI.

He loves getting his clients to the “lightbulb moment” and remains optimistic about what the future holds for SaaS, the Customer Success function and how AI tools will be able to help teams perform their best.