Elizabeth Italiano knows if you ain't multithreaded, it's only a matter of time before you're not threaded at all.
Elizabeth Italiano knows if you ain't multithreaded, it's only a matter of time before you're not threaded at all.
⏱️ Timestamps:
00:00:00 - Mastering multithreading with Elizabeth Italiano
00:00:10 - Welcome to The Daily Standup!
00:00:44 - Introducing Elizabeth Italiano
00:01:33 - What not to do in CS
00:02:10 - Relationship and stakeholder mapping
00:03:10 - JP on the importance of stakeholder mapping
00:05:41 - Building relationships within organizations
00:06:47 - Elizabeth’s approach to stakeholder mapping
00:09:52 - Navigating internal influence and power dynamics
00:10:42 - Integrating into the client’s workflow
00:11:58 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Elizabeth Italiano:
Elizabeth's LinkedIn: https://www.linkedin.com/in/elizabethitaliano/
Founder & CEO
With 19 years of experience across GTM with a focus in sales and customer success Elizabeth has experienced what works and what doesn’t work in all aspects of revenue generation and management. This experience includes working at companies such as Salesforce and Vend POS (acquired by Lightspeed) and with over 70 clients through her consulting practice. Not only does her experience include relevant sales and customer success leadership roles but her tenure in her career has meant navigating numerous economic downturns, industry booms, and tech transformations. If Elizabeth is teaching about it or talking about it, it means she has seen it work (or not work) in real life. The Quest to Quota Course, services and operational work are rooted in reality. She focuses on knowledge transfer and not theoretical ‘thought leadership’.