S2E01: What's a CS?
Welcome to Season 2 of the Lifetime Value show, your destination for Customer Success content. In this first episode, Dillon starts with a history lesson - what, exactly, *is* Customer Success? Where did it begin? And what has it become?
Welcome to Season 2 of the Lifetime Value show, your destination for Customer Success content.
In this new season of LTV, we talk with just 9 guests about all the burning questions in CS in an effort to see each issue from all angles. Join us as we explore the infinitely multi-faceted nature of Customer Success.
In this first episode, Dillon starts with a history lesson - what, exactly, *is* Customer Success? Where did it begin? And what has it become?
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This season of Lifetime Value is sponsored by The Segment, a new kind of Customer Success newsletter bringing you the latest news, analysis, and references only true Lifers will know. Subscribe today by clicking www.lifetimevaluemedia.com or send us an email at subscribe@lifetimevaluemedia.com.
Season 2 Guests: Kristi Faltorusso, Greg Daines, Dan Ennis, Alex Turkovic, Jeff Kushmerek, David Epperly, Mohammed Alqaq, Rachel Provan, & Stijn Smet
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