The Next Evolution of Customer Success - The Week That Was w/ Larry Raines
Larry Raines is the founder and principal consultant for his brand new consultancy, Customer Success v3. Larry joins LTV to share his theories on Customer Success - where it is today and where it’s headed tomorrow. He and Dillon also touch on why a CSM plugged into the current events of their industry will always perform better and why Larry doesn’t think AI will steal all of our jobs (yay!).
Larry Raines is the founder and principal consultant for his brand new consultancy, Customer Success v3. Larry joins LTV to share his theories on Customer Success - where it is today and where it’s headed tomorrow. He and Dillon also touch on why a CSM plugged into the current events of their industry will always perform better and why Larry doesn’t think AI will steal all of our jobs (yay!).
Who is Larry Raines?
Links:
- Hakan Ozturk’s tweet on staying up to date
- CS Player(s) of the Week:
- Referrals & Recommendations:
- Participate, learn, and share your experiences with others!
About this podcast:
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This podcast is written, produced, and edited by Dillon Young. You can find him on LinkedIn.
Please direct all inquiries to dillon@lifetimevaluepodcast.com.
Find us on Instagram and TikTok at @lifetimevaluepodcast.
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