The Regifting Extravaganza #14: Mohammed Alqaq (previously aired Jul 18, '24)
Mohammed Alqaq is the founder of Customer Success Middle East and eternal optimist. Amidst talk of AI taking over, Mo calls out the opportunities it may portend for the profession.
⏱️ Timestamps:
00:00:00 - What's next?
00:00:17 - Welcome to the Daily Standup
00:00:44 - Introducing Mohammed Alqaq
00:02:36 - What’s next in customer success?
00:03:14 - Leveraging AI and machine learning
00:03:52 - Holistic overview of customers
00:05:09 - Preparing data for AI
00:06:08 - Importance of clean data
00:07:27 - Power Rangers
00:09:11 - Optimism for CS evolution
00:10:25 - Future of automated CS tiers
📺 Lifetime Value: Your Destination for Customer Success content
Website: https://www.lifetimevaluemedia.com
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Mohammed Alqaq:
Mohammed's LinkedIn: https://www.linkedin.com/in/mohammedalqaq/
Customer Success Middle East: https://customer-success.me/
Mentioned in this episode:
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