Episode 120: Italian expat Viviana Bertinetto wants to remind you big of a world it is out there.
⏱️ Timestamps:
00:00:00 - Meeting the crew: warm welcomes all around
00:00:38 - Viviana Bertinetto: CCO of a global startup
00:01:14 - What's on your mind, Viviana?
00:01:26 - Navigating multicultural customer success
00:03:31 - Bridging gaps in a globalized world
00:04:37 - Curiosity and context: keys to success
00:06:59 - Fun facts about cultural differences in business
00:07:37 - Nuances of customer playbooks in global settings
00:09:11 - Rob’s Italian wedding: customer success or chaos?
00:10:04 - Empathy, neurodiversity, and perspective
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevaluemedia.com
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Viviana Bertinetto:
Viviana's LinkedIn: https://www.linkedin.com/in/viviana-bertinetto-43232413/
Mentioned in this episode: