The Week That Was: January 14-20 '23 w/ Maranda Dziekonski
Maranda Dziekonski, SVP of Customer Success at HourWork, joins Dillon to wrap up the week that was in Customer Success!
We catch up with Maranda and discuss the week that was and the most important topics in Customer Success, including discussions around whether AI will eliminate our jobs, what will drive the conversation in CS here in 2023, and Maranda’s broken bones.
Who is Maranda Dziekonski?
Links:
- ChurnZero launches Customer Success AI™
- Ezra Klein Discusses ChatGPT
- Jared Orr poses a question about ChatGPT and CS’s place in an AI-driven world
- Track the biggest layoffs at Layoffs.FYI
- SuccessHacker’s 12 Predictions for Customer Success in 2023
- Planhat’s 2023 CS Community Survey
- Maranda’s post on stock options (and some important tools in the comments!)
- Jeff Breunsbach on LinkedIn
About this podcast:
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This podcast is written, produced, and edited by Dillon Young. You can find him on LinkedIn.
Please direct all inquiries to dillon@lifetimevaluepodcast.com.
Find us on Instagram and TikTok at @lifetimevaluepodcast.
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