Rich King Gawlas set out to bridge the gap around artificial intelligence in customer success.
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⏱️ Timestamps:
00:00:00 - RIP KFC buffet
00:00:30 - Introducing Rich King Gawlas
00:01:56 - Bridging the AI knowledge gap in customer success
00:02:37 - AI education and experimentation as key solutions
00:03:45 - Convincing skeptics to embrace AI in CS
00:04:43 - Using AI for client communication improvements
00:05:06 - JP’s experience and thoughts on AI use
00:06:29 - AI’s role in simplifying complex concepts
00:08:10 - The evolving perspective on AI in the workplace
00:08:50 - Wrapping up
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Rich King Gawlas:
Rich's LinkedIn: https://www.LinkedIn.com/in/richkinggawlas
