Jenelle Friday wants to make your business better. And that starts with emotional intelligence.
⏱️ Timestamps:
00:00:00 - Better EQ for better results
00:01:30 - Janelle’s journey in customer success
00:03:00 - Power of self-awareness
00:04:00 - Emotional intelligence in leadership
00:05:30 - Vulnerability yields best results
00:06:30 - Managing expectations with EQ
00:08:00 - Leaders vs. managers
00:09:00 - Rob’s reflection on self-discovery
00:10:30 - Embracing human connections in business
00:11:00 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Jenelle Friday:
Jenelle's LinkedIn: https://www.linkedin.com/in/jenellefriday/
