Kristi Faltorusso, Greg Daines, and more guests break down what people get WRONG about customer success.
From thinking about empathy wrong to building a customer success department from the jump, experts in the field tell you what NOT to believe about the gig.
Connect with Dillon (host):
LinkedIn: https://www.linkedin.com/in/dillonryoung
X (Twitter): https://twitter.com/CSPSDY
Website: https://www.lifetimevalue.show
Connect with guests:
Kristi Faltorusso LinkedIn: https://www.linkedin.com/in/kristiserrano/
Greg Daines LinkedIn: https://www.linkedin.com/in/gregdaines/
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Season 2 Guests: Kristi Faltorusso, Greg Daines, Dan Ennis, Alex Turkovic, Jeff Kushmerek, David Epperly, Mohammed Alqaq, Rachel Provan, & Stijn Smet
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