Please watch: "Busting Myths: The Real Role Of Customer Success Managers In Business"
https://www.youtube.com/watch?v=pXG0k9wrE8o
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-The ability to articulate value back to your customer is a MUST-HAVE skill for a #customersuccessmanager.
-Next level maneuver? Switching up that value message specific to your audience up and down the value chain, C-Suite included.
-#tbt to about a year ago š° and what was a VERY fun conversation with Jean-Pierre Frost
#CommunicatingValue #ValueArticulation #CFO #BusinessFunctions #SystemValue #EffectiveCommunication #CustomerSuccess #BusinessImpact #ValueProposition #BusinessStrategy #ValueChain
