Episode 146: The guys debate the proper customer success compensation structure.
⏱️ Timestamps:
00:00:00 - Intro
00:01:04 - Talking turkey: variable comp ideas
00:03:11 - The pitfalls of broad comp goals
00:04:01 - JP’s take on perfect variable comp
00:06:49 - Incentives, quotas, and commissions
00:10:03 - Keep comp plans simple and clear
00:11:38 - The reality of ambiguous comp plans
00:12:44 - Driving behavior with transparency
00:13:12 - Wrapping up
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