Customer Success Has a Leadership Problem | TDSU Ep. 8

Brad Davis of Success Panda drops a bomb on the TDSU guys: there are few great leaders in customer success. The gang talks methods for upping our leadership game in the profession.

Timestamps:
00:00:00 - Introduction to The Daily Standup
00:01:31 - Leadership and Customer Success
00:02:50 - The Deficit in Leadership
00:04:03 - The Importance of Leadership and Mentorship
00:05:26 - The Impact of Good Leadership
00:06:45 - Serving the Team and Humility in Leadership
00:08:04 - Being Agile as a Leader
00:09:14 - Clarity and Direction in Leadership
00:10:28 - A Dad Joke
00:11:59 - Like, comment, and subscribe!

📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show

🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Brad:
Brad's LinkedIn: https://www.linkedin.com/in/contactbraddavis/
Success Panda: https://www.successpanda.io