The effervescent Mary Migiano brings a PROBLEM to the pod: your customer just won't respond. What's your go-to method for fighting through the noise and grabbing their attention?
Timestamps:
00:00:00 - Analogies abound!
00:01:31 - Challenges with Unresponsive Customers
00:02:49 - Finding effective communication methods
00:03:51 - Understanding Customer Non-Responsiveness
00:04:56 - Assuming the best in intention
00:06:06 - Adding Value as a Business Partner
00:07:21 - Improving Email Responses
00:08:40 - Tips for getting facetime with customers
00:09:44 - Asking the Right Questions
00:11:03 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Mary Migiano:
Mary's LinkedIn: https://www.linkedin.com/in/marymigiano/
