Episode 149: Rob's thinking of writing a book...
⏱️ Timestamps:
00:00:00 - Intro
00:01:33 - Brainstorming customer success book ideas
00:02:11 - Children's book meets customer success
00:04:05 - Complex analogies: rocketships and rentals
00:05:19 - "Playbooks": a minimalist coffee table staple
00:07:47 - Exploring AI’s potential in customer success
00:08:33 - Mapping CS evolution through business stages
00:10:19 - Wrapping up: optimism and untapped potential
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevalue.show
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🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
