Please watch: "Busting Myths: The Real Role Of Customer Success Managers In Business"
https://www.youtube.com/watch?v=pXG0k9wrE8o
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Olivier Fiaty-Amenouvor, Senior Customer Success Manager at Camunda and Founding Member of Success in Black, brings his infectious energy to Lifetime Value to discuss how it is he discovered the profession, where he thinks it’s headed, and even shares his worst customer horror story.
For comprehensive show notes, visit this show's webpage: https://lifetime-value-the-customer-success-podcast.simplecast.com/episodes/horror-stories-education-off-the-clock-w-olivier-fiaty-amenouvor
About this podcast:
Lifetime Value is the podcast for Customer Success professionals where you can hear fellow CS veterans share their wins and their losses, their best practices and their horror stories. We in CS know that the customer is not always right, but they are at the center of every business.
If you like what you've seen, please rate this podcast and subscribe to be notified of new episodes.
This podcast is written, produced, and edited by Dillon Young. You can find him on LinkedIn @ https://www.linkedin.com/in/dillonryoung/
Please direct all inquiries to dillon@lifetimevaluepodcast.com.
Find us on Instagram and TikTok at @lifetimevaluepodcast.