...get it?
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How *illuminating*
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Featured Episodes
- How to roll with the punches | Jennifer Albrecht | TDSU Ep. 42
- Saying the hard things: diversity in CS | Dannah Vaughan | TDSU Ep. 37
- Forecast or die | TDSU Ep. 25
- Does your job love you back? | TDSU Ep. 18
- Winning Together in SaaS | TDSU Ep. 14
- Managing the Modern Hiring Process | TDSU Ep. 10
- CSMs as the Heated Seats of the Corporate World | TDSU Ep. 3
Recent Episodes
- Everyone's a winner | Colin McHale | TDSU Ep. 46
- Reinventing customer success | Erica Favorito | TDSU Ep. 45
- The CEO's perspective | Jordan Wallach | TDSU Ep. 44
- The health score trap | TDSU Ep. 43
- How to roll with the punches | Jennifer Albrecht | TDSU Ep. 42
- Better EQ for better results | Jenelle Friday | TDSU Ep. 41
- Positive self talk under pressure | Bayron Toruño | TDSU Ep. 40
- Customer usage is lying to you | Adrian Ruiz | TDSU Ep. 39
- B2C CSMs do it better | TDSU Ep. 38
- See all →