Priscila Fletcher wants to know: are you giving your customer advocacy program the respect it deserves?
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
⏱️ Timestamps:
00:00:00 - How to leverage advocacy
00:00:31 - Introducing Priscila Fletcher
00:00:55 - Customer advocacy on the mind
00:01:56 - Building an advocacy program
00:03:54 - Importance of timely success stories
00:04:09 - The sneaky brilliance of advocacy goals
00:05:10 - The three big domains of CS
00:06:19 - Collaboration and timely outreach
00:09:18 - Marketing and CS collaboration
00:10:08 - Challenges in marketing coordination
00:11:49 - Balancing CS responsibilities
00:12:45 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Priscila Fletcher:
Priscila's LinkedIn: https://www.linkedin.com/in/priscilafletcher/
