Change management is one thing, but what can we do to better bounce back from said change when it occurs? THAT is change resiliency, and Jennifer Albrecht joins the pod to tell us all about it.
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
⏱️ Timestamps:
00:00:00 - How to roll with the punches
00:02:30 - Introducing Jennifer Albrecht
00:04:00 - Change resilience in CS
00:05:30 - Navigating market-level changes
00:06:30 - Organizational consolidation
00:07:30 - Individual role shifts
00:08:00 - Tips for workplace resilience
00:09:00 - Feedback culture essentials
00:10:30 - The power of giving back
00:11:00 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Jennifer Albrecht:
Jennifer's LinkedIn: https://www.linkedin.com/in/jenniferhalbrecht/
