Please watch: "Busting Myths: The Real Role Of Customer Success Managers In Business"
https://www.youtube.com/watch?v=pXG0k9wrE8o
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Jay Goy is the Head of Customer Success at Voltaiq. He joins Lifetime Value this week to share his unique path from military service to DEA Agent to Customer Success leader, how he handles the Customer Support function with a highly technical product, and Jay brings the heat with his take on BS in CS.
For comprehensive show notes, visit this show's webpage: https://lifetime-value-the-customer-success-podcast.simplecast.com/episodes/keepin-it-funky-keepin-it-a-buck-the-week-that-was-w-jay-goy
About this podcast:
Lifetime Value is the podcast for Customer Success professionals where you'll hear fellow CS veterans' unvarnished views on the topics of the moment in the profession.
If you like what you've seen, please rate this podcast and subscribe to be notified of new episodes.
This podcast is written, produced, and edited by Dillon Young. You can find him on LinkedIn @ https://www.linkedin.com/in/dillonryoung/
Please direct all inquiries to dillon@lifetimevaluepodcast.com.
Find us on Instagram and TikTok at @lifetimevaluepodcast.
