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Lifetime Value: The Customer โฆ
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customer experience
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Featured Episodes
Kumbaya | Kristi Faltorusso | TDSU Ep. 50
How to roll with the punches | Jennifer Albrecht | TDSU Ep. 42
Does your job love you back? | TDSU Ep. 18
The 2024 Customer Success Draft | TDSU Ep. 4
CSMs as the Heated Seats of the Corporate World | TDSU Ep. 3
Recent Episodes
The Regifting Extravaganza #21: Jess Cohen (previously aired Jul 11, '24)
The Regifting Extravaganza #20: Mary Migiano (previously aired May 7, '24)
The Regifting Extravaganza #19: Bob London (previously aired Oct 3, '24)
The Regifting Extravaganza #18: Diane Gordon (previously aired Nov 11, '24)
The Regifting Extravaganza #17: Anika Zubair (previously aired Sep 12, '24)
From WFU: Dealing with Difficult Conversations
The Regifting Extravaganza #16: Richard Blank (previously aired Oct 22, '24)
The Regifting Extravaganza #15: Christine Raby (previously aired May 13, '24)
The Regifting Extravaganza #14: Mohammed Alqaq (previously aired Jul 18, '24)
See all โ
customer experience
Episodes
A customer's experience vs. value | Jai Thirani | TDSU Ep. 68
We Don't Have to be Buddies - The Week That Was w/ Brian Hall
customer success
Episodes
Fighting for facetime | TDSU Ep. 6
The 2024 Customer Success Draft | TDSU Ep. 4
See all โ
saas
Episodes
S2E02: A Day in the Life of a Customer Success Manager
S2E01: What's a CS?
See all โ
software as a service
Episodes
S2E02: A Day in the Life of a Customer Success Manager
S2E01: What's a CS?
See all โ
customer retention
Episodes
S2E01: What's a CS?
Putting the Pieces Together - The Week That Was w/ Tim Conder
See all โ
customer success management
Episodes
S2E02: A Day in the Life of a Customer Success Manager
S2E01: What's a CS?
See all โ
go to market
Episodes
S2E01: What's a CS?
interview
Episodes
Horror Stories & Education - Off the Clock w/ Olivier Fiaty-Amenouvor
The CSM's Job Search Guide - Off the Clock w/ Jeremy Donaldson
Business
Episodes
S2E02: A Day in the Life of a Customer Success Manager
S2E01: What's a CS?
See all โ
Careers
Episodes
Does your job love you back? | TDSU Ep. 18
Comedy
Episodes
What's been boring us | TDSU Ep. 17
Fighting for facetime | TDSU Ep. 6
See all โ
Comedy Interviews
Episodes
S2E02: A Day in the Life of a Customer Success Manager
Business News
Episodes
S2E01: What's a CS?
psychology
Episodes
Leveraging Science to Excel in Customer Success - Off the Clock w/ Ed Powers
job search
Episodes
Stand out in your job search | Sara Roberts | The Daily Standup Ep. 70
Managing the Modern Hiring Process | TDSU Ep. 10
See all โ
Coaching
Episodes
Sales Skills & Bank Tanks - The Week That Was w/ Carly Agar
Showing Up with that Good Good Energy - The Week That Was w/ Bern Risley
Artificial Intelligence
Episodes
AI is your friend (promise) | Rich King Gawlas | Ep. 84
Artificial Superpowers | Lihong Hicken | Ep. 83
See all โ
Season 2
Episodes
S2E01: What's a CS?
sales
Episodes
Deleting the Handoff | TDSU Ep. 12
Margaritas, and how to SIMPLIFY Customer Success | TDSU Ep. 2
identity crisis
Episodes
Margaritas, and how to SIMPLIFY Customer Success | TDSU Ep. 2
Browse episodes by category
customer experience
2
customer success
29
saas
25
software as a service
24
customer retention
22
customer success management
25
go to market
1
interview
3
Business
24
Careers
1
Comedy
10
Comedy Interviews
1
Business News
1
psychology
1
job search
5
Coaching
2
Artificial Intelligence
5
Season 2
1
sales
2
identity crisis
1