Leveraging Science to Excel in Customer Success - Off the Clock w/ Ed Powers

Please watch: "Busting Myths: The Real Role Of Customer Success Managers In Business"
https://www.youtube.com/watch?v=pXG0k9wrE8o

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Ed Powers, engineer by training and reformed salesman, joins the pod to discuss the science of how humans categorize experiences and make decisions, and how it is that Customer Success practitioners can use this knowledge to their advantage.

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This podcast is written, produced, and edited by Dillon Young. You can find him on LinkedIn.
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