Dustin Elliott thinks it's time we start treating our Product colleagues like what they are: your most important customer, by far.
Agree? Disagree? Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
⏱️ Timestamps:
00:00:00 - Product: Your most important customer
00:00:32 - Welcome to The Daily Standup
00:01:09 - Meet the team: JP, Rob, and Dustin
00:02:30 - Empowering CS to collaborate with product
00:03:01 - Treating product teams like customers
00:03:59 - Building better CS-product relationships
00:05:06 - Importance of prepared and empathetic feedback
00:07:03 - Aligning CS goals with product priorities
00:11:42 - Trends and insights in customer requests
00:13:00 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Dustin Elliott:
Dustin's LinkedIn: https://www.linkedin.com/in/dustin-elliott/