Episode 142: Dan Schmith suggests a slightly different approach to customer onboarding.
⏱️ Timestamps:
00:00:00 - Intro
00:01:32 - The importance of getting customer onboarding right
00:02:14 - Focusing on first impressions and success outcomes
00:03:58 - The art of slowing customers down
00:06:46 - Quantifying success from day one
00:08:09 - Time to value vs. time to launch debate
00:10:08 - Celebrating wins: does excitement matter?
00:11:50 - Final thoughts on customer relationship building
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Dan Schmith:
Dan's LinkedIn: https://www.linkedin.com/in/danielschmith/
