Please watch: "Busting Myths: The Real Role Of Customer Success Managers In Business"
https://www.youtube.com/watch?v=pXG0k9wrE8o
--~--
Bhavika Kochhar is the founder CS Ladies, is a regular in the CS meetup scene, and an all-around ray of sunshine on a cloudy day. Bhavika joins the show to chat customer renewals, how she views the renewal conversation, and Dillon convinces her to abandon her positive attitude and commiserate with him for another session of BS in CS.
For comprehensive show notes, visit this show's webpage: https://lifetime-value-the-customer-success-podcast.simplecast.com/episodes/renewals-the-right-way-the-week-that-was-w-bhavika-kochhar
About this podcast:
Lifetime Value is the podcast for Customer Success professionals where you'll hear fellow CS veterans' unvarnished views on the topics of the moment in the profession.
If you like what you've seen, please rate this podcast and subscribe to be notified of new episodes.
This podcast is written, produced, and edited by Dillon Young. You can find him on LinkedIn @ https://www.linkedin.com/in/dillonryoung/
Please direct all inquiries to dillon@lifetimevaluepodcast.com.
