Please watch: "Busting Myths: The Real Role Of Customer Success Managers In Business"
https://www.youtube.com/watch?v=pXG0k9wrE8o
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Jean-Pierre “JP” Frost is a relative newcomer to the Customer Success world, but has already proven his worth as a contributor to the community with gigs as co-host of CS Insider’s CS Speed Mixer as well as the brand new Rock, Paper, Success. He and Dillon have some trouble staying on topic, but they eventually get around to chatting about the renewed focus on revenue, the discovery of an all new C-suite position, and why Dillon won’t have balloons at any upcoming birthday parties.
For comprehensive show notes, visit this show's webpage: https://lifetime-value-the-customer-success-podcast.simplecast.com/episodes/revenue-balloons-and-buoy-content-the-week-that-was-w-jp-frost
About this podcast:
Lifetime Value is the podcast for Customer Success professionals where you can hear fellow CS veterans share their wins and their losses, their best practices and their horror stories. We in CS know that the customer is not always right, but they are at the center of every business.
If you like what you've seen, please rate this podcast and subscribe to be notified of new episodes.
This podcast is written, produced, and edited by Dillon Young. You can find him on LinkedIn @ https://www.linkedin.com/in/dillonryoung/
Please direct all inquiries to dillon@lifetimevaluepodcast.com.
Find us on Instagram and TikTok at @lifetimevaluepodcast.
