Sometimes, we're at the mercy of the world at large. Even so, Kritika Kishor has thoughts on how to take back control.
⏱️ Timestamps:
00:00:00 - Ripples o a pond
00:00:44 - Welcome, Kritika!
00:02:13 - Macroeconomic impacts on CSMs
00:02:41 - Challenges faced by CSMs
00:03:00 - Breaking silos for better CS
00:04:00 - Importance of functional enablement
00:04:50 - Collaboration and support
00:05:11 - ROI calculators
00:06:33 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Kritika Kishor:
Kritika's LinkedIn: https://www.linkedin.com/in/kritika-kishor/