Parul Bhandari sees a discrepancy in the way we treat our departments.
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⏱️ Timestamps:
00:00:00 - Share the wealth!
00:01:04 - Parul’s new ventures
00:02:01 - Insights from that big conference
00:02:42 - Importance of CS incentives
00:03:54 - Debating the relevance of CS
00:06:06 - Training and resources for CS teams
00:08:10 - CS origins in the subscription economy
00:09:47 - Adapting to change in CS
00:11:15 - Sales and CS synergy
00:11:47 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
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Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Parul Bhandari:
Parul's LinkedIn: https://www.linkedin.com/in/parul-bhandari-1294488/
