Please watch: "Busting Myths: The Real Role Of Customer Success Managers In Business"
https://www.youtube.com/watch?v=pXG0k9wrE8o
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Bern Risley is a Customer Success vet through and through, having worked for outfits big and small. Now she’s heading her own firm where she focuses on coaching up CS professionals on how to show up. Bern joins LTV to break it all down, including what she thinks CS leaders can be doing better and her interpretation of a common Customer Success trope.
For comprehensive show notes, visit this show's webpage: https://lifetime-value-the-customer-success-podcast.simplecast.com/episodes/showing-up-with-that-good-good-energy-the-week-that-was-w-bern-risley
About this podcast:
Lifetime Value is the podcast for Customer Success professionals where you'll hear fellow CS veterans' unvarnished views on the topics of the moment in the profession.
If you like what you've seen, please rate this podcast and subscribe to be notified of new episodes.
This podcast is written, produced, and edited by Dillon Young. You can find him on LinkedIn @ https://www.linkedin.com/in/dillonryoung/
Please direct all inquiries to dillon@lifetimevaluepodcast.com.
Find us on Instagram and TikTok at @lifetimevaluepodcast.
