CS enthusiast Moussa Gherbi joins the guys to give a lesson in speaking your leadership's language.
⏱️ Timestamps:
00:00:00 - Speaking your leader's language
00:01:07 - Meet Moussa Gherbi
00:01:29 - Transitioning to a self-service model
00:02:45 - IPO and operational efficiency goals
00:03:24 - Scaling customer success through digitalization
00:05:05 - Aligning customer success strategies with business goals
00:08:29 - Just a simple dashboard
00:10:38 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Moussa Gherbi:
Moussa's LinkedIn: https://www.linkedin.com/in/moussagherbi/
