Inspired by the NFL draft this past week, the boys conduct their own draft, customer success style. Rob, JP, and Dillon name the individuals and communities in and around customer success that they want on their team.
Timestamps:
00:01:41 - Drafting from the Customer Success and Adjacent Spaces
00:03:12 - JP and Rob make the first and second overall picks in the Customer Success Draft
00:04:32 - The Three Buckets of RevOps: Seats, KPIs, and Interdepartmental Relationships
00:06:00 - Introducing the Vibe Master
00:07:38 - Round 2 Pick 4: The Woman with the Most Valuable Tactical Advice
00:09:11 - Building a Community in Customer Success
00:10:30 - The Customer Success Avengers
00:11:59 - Farewell and Thanks
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
