Money makes the world go round. Rob, Dillon, and JP let loose on the use of variable compensation plans in post sales and customer success.
Tell us your thoughts!
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⏱️ Timestamps:
00:00:00 - The perfect compensation plan doesn't exi--
00:01:05 - Compensation for customer success pros
00:01:33 - Should CSMs have variable compensation?
00:02:55 - Different variable compensation models
00:04:10 - Motivating CSMs with incentives
00:07:47 - Importance of simplicity in comp plans
00:10:23 - Aligning incentives across teams
00:12:29 - Balancing CSM duties and sales goals
00:13:53 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
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Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
