Revenue, revenue, revenue. Do you own a piece of it? There's a contingent of CS pros pounding the table to avoid it at all costs.
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⏱️ Timestamps:
00:00:00 - The revenue revolt
00:01:00 - Avoiding revenue responsibility
00:01:51 - Accountability and customer success
00:02:28 - Race to the bottom
00:03:08 - Evolution of customer success
00:05:52 - Fear and overwhelm
00:07:27 - Prioritization and task management
00:08:02 - Team-wide time blocking
00:09:11 - Integrating expansion motions
00:11:02 - Effective outbound strategies
00:13:22 - Sales blitz debate
00:14:27 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
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Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
