Mohammed Alqaq is the founder of Customer Success Middle East and eternal optimist. Amidst talk of AI taking over, Mo calls out the opportunities it may portend for the profession.
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⏱️ Timestamps:
00:00:00 - What's next?
00:00:17 - Welcome to the Daily Standup
00:00:44 - Introducing Mohammed Alqaq
00:02:36 - What’s next in customer success?
00:03:14 - Leveraging AI and machine learning
00:03:52 - Holistic overview of customers
00:05:09 - Preparing data for AI
00:06:08 - Importance of clean data
00:07:27 - Power Rangers
00:09:11 - Optimism for CS evolution
00:10:25 - Future of automated CS tiers
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Mohammed Alqaq:
Mohammed's LinkedIn: https://www.linkedin.com/in/mohammedalqaq/
Customer Success Middle East: https://customer-success.me/
