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May 31, 2024

Who wore it better? | TDSU Ep. 23

Who wore it better? | TDSU Ep. 23

Rob, JP, and Dillon go forum-diving for the hottest customer success topic on the internet, and come up with a classic battle royale.

Rob, JP, and Dillon go forum-diving for the hottest customer success topic on the internet, and come up with a classic battle royale.

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Timestamps:

00:00:00 - An optimist's point of view

00:01:39 - Does the structure work?

00:03:17 - Masterful negotiations

00:04:51 - Limiting future opportunities and layoffs

00:06:17 - The responsibility of the CS team

00:07:37 - Understanding business needs

00:08:57 - The trusted advisor game

00:10:20 - Follow the money!

00:13:04 - Like, comment, and subscribe!

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πŸ“Ί Lifetime Value: Your Destination for Customer Success content

Subscribe: https://lifetimevalue.link/youtubesub

Website: https://www.lifetimevalue.show

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Who wears it better? Β Tell us your thoughts!

Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/

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🀝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/